Returns & Shipping

Shipping & delivery

FridayFeels is a print-on-demand T-shirt store. Our garments are generally printed after an order is placed, so production takes place before dispatch. Production typically takes several business days, and delivery times vary by product, printing location, destination and carrier.

Shipping cost: Available options and charges are displayed at checkout after you enter your delivery details. Please review the final charge and order total before placing your order. A shipping promotion, where offered, is subject to the eligibility shown at checkout.

Tracking: We will send an order confirmation and, when available, dispatch and tracking information. Items produced at different facilities may arrive in separate parcels.

Ordering for an event: If you need delivery by a particular date, email hello@fridayfeels.com.au before ordering with the product, date and postcode. We can help with available information but cannot guarantee rush delivery.

Returns, exchanges & Australian Consumer Law

We want you to receive the item you ordered in acceptable condition. If a garment is damaged, misprinted, faulty, or not as described, please contact hello@fridayfeels.com.au with your order number, an explanation and, where useful, photographs. We will assess the issue and provide the remedy required by Australian Consumer Law, which may include repair, replacement or refund. Your statutory consumer guarantees are not limited by this page.

Because products are generally printed to order, we do not promise automatic exchanges or refunds for a change of mind or incorrect size choice. Please review the size chart and colour options for the particular garment before ordering. If you need assistance, contact us and we will explain the options for that item.

Before sending an item back: Contact us first so we can confirm return instructions and an appropriate solution. Where Australian Consumer Law requires us to cover reasonable return costs for a faulty item, we will do so.

Changes and cancellations

Please contact us as soon as possible if you wish to change or cancel an order. Orders may enter production shortly after checkout, so an order cannot always be changed or cancelled after fulfilment begins. This does not affect your rights under Australian Consumer Law.

Need help?

Contact hello@fridayfeels.com.au or read our FAQs & Help for product sizing, care, dispatch and order questions.