Returns and refunds

Returns, refunds and your rights

Most FridayFeels garments are printed after you order. If an item is faulty, damaged, misprinted, incorrectly supplied or does not match its description, please email hello@fridayfeels.com.au with your order number and a description of the issue. Photos can help us investigate but are not required to exercise your legal rights.

We assess concerns and provide the remedy required under Australian Consumer Law, which may include repair, replacement or refund, depending on the circumstances. Made-to-order production does not remove your consumer guarantees.

Change of mind and size selection

Because products are generally made to order, we do not automatically offer returns or size exchanges simply because you changed your mind or selected an incorrect size or colour. Contact us to ask what discretionary options, if any, are available for your item. These conditions do not apply where your consumer rights require a remedy.

Order changes

Please contact us promptly if you need to change or cancel an order. Production can begin soon after payment, so we cannot guarantee changes once fulfilment has commenced, subject to applicable law.

How to get help

Email hello@fridayfeels.com.au with your order number and relevant details. Please contact us before posting an item back so we can provide return instructions where appropriate. Refunds due will be processed in accordance with applicable law.

Nothing here excludes, restricts or modifies rights or remedies under Australian Consumer Law that cannot lawfully be excluded, restricted or modified.